Conflict often occurs sooner or later in any work environment, but it is not a bad thing. Conflict is the result of different views on a certain situation, and how people perceive things. Conflict is often not resolved properly because of the emotional aspects that come along with it. The goal of conflict resolution is to reach a compromise that you can both live and be happy with. The key to managing conflict is to practice and know the following skills for disagreeing in a proper manner.2. Let the other person know you value his/her position even though it is different from yours.
3. State your position with phrases such as “I feel.., I think…” which is an easy exchange of information that shows that although you don’t agree you still value the input.
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